Test Servers
Couter Strike Source
Counter-Strike 1.6
CS: Condition Zero
DODS: Day of Defeat Source
Server Locations
Chicago
Saint Louis
Coming Soon
New York City
Dedicated Server Rental
Pentium 4
40 Gig Hard Drive
2 Gig Memory
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Terms of Service
US Game Server
Terms of Service
1. Server upkeep- Customers are responsible for the
upkeep of their servers. If your server is down, please
contact us as soon as possible. We can be reached via
email at support@usgameserver.com.
We monitor our networks
and systems that host our game servers 24 hours a day, 7
days a week, we do not monitor game servers on an
individual basis, the you must notify us if the server
is experiencing difficulty or if the server is down. We
want to help you limit the amount of downtime
experienced due to server crashes. We only monitor our
computer systems to ensure the server stays up 24 hours
a day. All game servers are to follow our Terms of
Service at all times.
2. Payments- All payments are due before service is to
begin. Payments are expected on or before the next bill
date. Requests to discontinue service must be Submitted
by email no later then 7 days before the next payment is
due date in order to avoid additional service charges.
All payments are to be made on a subscription via PayPal
at www.PayPal.com. If you have any billing questions,
please contact us at
support@usgameserver.com.
PayPal accepts Visa,
MasterCard, American Express and Discover. US Game
Server also accepts payments through the mail ? Money
orders and Personal Checks. Please be aware sending
payment through the mail may cause delays in setup of
the server.
3. Private Servers- Server passwords may not be
advertised to the general public. You can post in a
private forum or site in order to notify clan members of
the password. If you violate in any of the above rules
the server will be taken offline until the server
password has been changed.
4. Server Inspections- We reserve the right to inspect
any game server to ensure they are not going over the
current max player limit allowed for that customers
account or for any additional mod added to the server
with out prior approaval. Server reselling is prohibited.
Violations will result in termination of service Permantly
or till you contact U.S. Game server. Additional charges
or loss of monthly payment will occur.
5. Bots- Bots use extra server resources when the
server is not being used by live players. We limit the
amount of bots to 3. If the server is private, you must
turn bots off when no one is in the server. If bots are
found running on an empty private server, you could be
found in Violation of our Term of Service.We allow bots
on all servers with players in game, you can have up to
10 percent the size of your server with bots while players are
in the server.
6. FTP access- FTP access is not to be used to run a
file site or for storing files. All users of our service
are responsible for their files and content on their
server. Game Server installs come as a basic setup.
Additional files and add-ons must be done by the
customer. Any time you make changes to your files,
please test those changes on your computer system first.
Please change your files with caution. We are not
responsible for the files in your game server
directories after your game server account is activated.
If changes are made by the owner or team member who has
access to your site and the server becomes non working
we will try and help with repair but we do not support
mods and pluggins, if your server needs a fresh install to
manufacture basic install it will cost you $10.00 which
must be paid in advance. WE ARE NOT RESPONSIBLE FOR LOST
PLUGGINS OR ADDONS OR MODS AT REINSTALL!!!
7. Service Changes- You may change, upgrade or downgrade
your service at anytime. Additional Charges may apply
for service upgrades if you are upgrading service in the
middle of your current billing cycle.
8. New customers- If for whatever reason you do not wish
to keep service with us, you can request a cancellation
of service within your first 12 hours of service. Since
we do not charge a set-up fee there will be a charge of
$20.00 deducted from your refund to cover our set-up and
staff costs. If cancellation of service is requested
after 12 hours of service, no refunds will be issued.
9. Existing customers- You may cancel your service at
any time. In order to cancel service you must notify us
no later than 7 days before your next billing period. No
refunds will be issued for cancellations requested after
payment has been made. Your service will continue until
your current billing period ends.
10. Refunds- You are eligible for a refund if we do not
maintain 95% hardware or network running time based on a
30-day period over the system your service is hosted on
or we can't fix service related issues that are no
result of or fault of your own. You are then eligible
for a prorated refund. While your ping times will be
more then appropriate on our service we will not issue
refunds that are due to ping issues with you or your
server members. Because there are so many ways for
connection on the Internet it would be impossible for
anyone to guarantee Internet ping times. We do our best
to host your game server on the best bandwidth quality
as possible. All refunds are based on a prorated
remainder of your monthly rental time.
11. Server Maintenance- We will patch your server as
needed by the game designers at no extra charge. Game
servers are set up with the base install according to
the game ordered. The price you pay when signing for
service will remain in effect for the length of your
service.
12. Mod un-installation- US Game Server reserves the
right to uninstall and remove any server patch,
modification, or mod that may cause system performance
issues which could affect quality of service for other
customers.
13. Mod Installs- Changing the servers function to be
modified from the original game play for example Building mods,
Gun Game, Rpg, Surf, Death match, Zombie or unlimited ammo servers.
Use extra banwith and resources. MUST BE APPROVED BY U.S.Game
Server PRIOR TO INSTALL. Most of the mods have additional
charges per slot.You Need Prior Approval before installing.
By breaking this T.O.S your server could be locked or shutdown
and will not be turned back on till mod is removed or additional
payment has been made, for what you have add to your server.
Basically if you have to add event scripts or meta mod you
are adding a mod, that is altering it from a regualr server
configuration in most cases. The exception to the rule is
some stats programs require it for funcutionality.
14.InAppropriate Behavior- Any action done in your server such as
pornapraphy,Disruptive behavior,Or ill mannerism to any U.S.Game
Server employee is in violation of this T.O.S. agreement and can
result in server cancelation or immdiate shut down of the server,
WITH OUT REFUND.
15.Gun Mod Death Match- Under no circumstances is any server
allowed to install or run a gun mod death match do to resource
use and constant errors in the mod.
16.Failure to comply- Failure to comply with all
current and future Terms of Service can result in
termination of your account or service interruption. We
will immediately shut down any server if we find your
server is in violation of our Terms of Service. Your
server will remain shut down until the account holder
insures us that the game server is now complying with
our Terms of Service. If a customer has excessive
violations then there account can be terminated with no
refunds.
17.Specials or sale pricing- Specials or Sale pricing will
be honored for 3 months and then will revert to regular pricing.
Specials or sales are only avaliable to new customers!
If you have questions about our Terms of Service, please
email us at
support@usgameserver.com.
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Support and Sales
Hosted Games
Counter Strike 1.6
Counterstrike: CZ
Counterstrike Source
Day of Defeat
Day of Defeat Source
Half-Life 2: DM
Half-Life
Garrys Mod
Team Fortress
Classic
Team Fortress 2
Call of Duty
Call of Duty:
United Offensive
Call of Duty 2
Call of Duty 4
Call of Duty World at War
Red Orchastra 41-45
Battlefield Vietnam
Battlefield Vietnam WWII
Battlefield 1942
Battlefield 2 Unranked
Battlefield 2142 Unranked
F.E.A.R.
Far Cry
Opposing Force
The Ship
SIN
Insurgency
Left4Dead
Left4Dead2
Medal of Honor Allied Asualt
Medal of Honor Spearhead
Medal of Honor Breakthrough
Medal of Honor Airborne
Unreal Tournament 2004
Quake 4
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